3/24/2023 0 Comments Secrets resorts and spa![]() Avoid Italian restaurant as this was the worst food we found. Food - breakfast and lunch good, dinner not good at all. Service - checked in and got 2 pillows for a king bed, at 9PM the bellman was already gone for the night, so no help with bags, maid service would leave 2 towels only, TV didn't work properly. Cons - property is in dire need of renovation: jacuzzi closed with rain and mud water in it, rooms show water damage (room door was warped and hard to open), spa didn't even have a working jacuzzi, grounds in tough shape. I have been to 3 other Secrets properties and this one ranks by far the worst. The pictures on the resort website are misleading. This should be advertised as a resort for the senior citizens crowd. This does NOT meet the standards of a Hyat hotel or Secrets resort. I would NOT recommend this resort to anyone. The only positives from this stay were the staff in Market Place were great!! Sunshine the pool concierge was great as well. There were only local singers each night. The entertainment each night was subpar other resorts have shows. There are very limited options for vegans. We then had to pick between the 2 only open restaurants. The front desk had their restaurant schedule mixed up we were scheduled to eat at the Hibachi restaurant on a Fri it's closed on Fri. After 45 minutes maintenance finally showed up. My friend went down to the front desk twice. I called the front desk three times for maintenance. Thurs night after spending the day in the ocean my shower was not working. The next day I went down to the front desk and again stated my TV was not working was finally fixed by Wed night. What he did was fix it where I had to stand directly in front of the TV to change channels. Had to call the front desk three times before maintenance showed up. Let's start with Concierge.the individual during the day was HORRIBLE! His attention was mainly focused on the Preferred members. The venue's sport activities include catamaraning, snorkelling and diving.Let's start with Concierge.the individual during the day was HORRIBLE! His attention was mainly focused on the Preferred members. A spa centre, a wellness area and facials as well as aqua fitness and a gym area are also provided onsite. Huatulco International airport is roughly 35 km away. You can try juices, refreshing drinks and coffee at the snack bar or simply relax with a lounge and a spacious terrace offered for your enjoyment. The resort features Barefoot Snack restaurant. This property includes the restaurant that is open for a buffet breakfast. The elegant furniture is ideally combined with tile floor. The exquisite Secrets Huatulco Resort & Spa is placed a few minutes' drive from Tangolunda Golf Course.Ĭome and enjoy a relaxing stay in air-conditioned rooms offering views of the outdoor pool with Wi-Fi, television with satellite channels and multi-channel television. The hotel is placed not far from wonderful beaches of Huatulco. This accommodation is ideally based near the sand beach. Guests have access to a swimming pool, a gym and free Wi-Fi throughout the venue. The 5-star Secrets Huatulco Resort & Spa is set 1.6 km from La Bocana Beach Park and 3.8 km from Conejos Bay.
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